.complaint-page{font-family:var(--font-primary);background-color:#050505;min-height:100vh;padding:8rem 0 6rem}.complaint-header{text-align:center;margin-bottom:4rem}.complaint-header h1{color:#fff;margin-bottom:1rem;font-size:3rem;font-weight:700;font-family:var(--font-primary)!important}.complaint-header p{color:#ffffffb3;max-width:600px;margin:0 auto;font-size:1.15rem}.complaint-container{-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);background:#0a0a0ab3;border:1px solid #c5a46d26;border-radius:24px;max-width:800px;margin:0 auto;padding:3rem;box-shadow:0 30px 60px #00000080}.complaint-form{flex-direction:column;gap:1.5rem;display:flex}.complaint-row{grid-template-columns:1fr;gap:1.5rem;display:grid}@media (min-width:768px){.complaint-row{grid-template-columns:1fr 1fr}}.complaint-label{text-transform:uppercase;letter-spacing:.05em;color:#fffc;margin-bottom:.5rem;font-size:.85rem;font-weight:600;display:block}.complaint-input,.complaint-select,.complaint-textarea{color:#fff;background:#0006;border:1px solid #c5a46d33;border-radius:12px;width:100%;padding:1rem;font-family:inherit;font-size:1rem;transition:all .3s}.complaint-input:focus,.complaint-select:focus,.complaint-textarea:focus{border-color:var(--color-gold);background:#c5a46d0d;outline:none;box-shadow:0 0 0 4px #c5a46d1a}.complaint-input::placeholder,.complaint-textarea::placeholder{color:#ffffff4d}.complaint-textarea{resize:vertical;min-height:120px}.complaint-upload-area{text-align:center;background:#0003;border:1px dashed #c5a46d4d;border-radius:12px;padding:2rem;transition:all .3s}.complaint-upload-area:hover{border-color:var(--color-gold);background:#c5a46d0d}.complaint-upload-trigger{cursor:pointer;color:#fff9;font-size:.95rem;display:inline-block}.complaint-upload-trigger span{justify-content:center;align-items:center;gap:.5rem;display:flex}.complaint-upload-trigger:hover{color:var(--color-gold)}.complaint-footer{flex-direction:column;align-items:center;gap:1.5rem;margin-top:1rem;display:flex}.complaint-disclaimer{color:#ffffff80;text-align:center;font-size:.85rem}.complaint-submit-btn{background:linear-gradient(135deg, var(--color-gold) 0%, #a4834d 100%);color:#000;text-transform:uppercase;letter-spacing:.05em;cursor:pointer;border:none;border-radius:12px;width:100%;padding:1.2rem;font-size:1rem;font-weight:700;transition:all .3s}.complaint-submit-btn:hover{transform:translateY(-2px);box-shadow:0 10px 20px -5px #c5a46d66}@media (max-width:768px){.complaint-container{padding:2rem 1.5rem}}@media (max-width:480px){.complaint-header h1{font-size:2rem!important}.complaint-container{padding:1.5rem 1rem}.complaint-row{grid-template-columns:1fr}.complaint-submit-btn{padding:1rem;font-size:.9rem}}